Kia India has crossed another aftersales network milestone. The automaker has inaugurated its 500th service workshop in the country, located at Chandkheda, Ahmedabad. Kia’s presence spans 800 service touchpoints across 391 cities. It caters to over 1.5 million customers in India. The Chandkheda facility is one of Kia’s largest workshops in India, spanning 76,069 sq. ft. (41,640 sq. ft. covered area).
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Kia India: Strengthening its after-sales network
Kia’s 500th service workshop in India features 57 service bays, including 8 dedicated washing and mopping bays, along with 100 parking bays for seamless vehicle movement. It can service up to 40,000 vehicles annually, significantly enhancing service accessibility in the region. Running the workshop is a team of 90 trained professionals.
The facility includes a ‘Shine Zone’ for premium exterior care services like ceramic coating. Its EV-ready infrastructure includes a 90 kW DC fast charger supporting dual vehicle charging. Developed under Kia India’s Green Workshop initiative, the facility also integrates eco-conscious practices, reinforcing the brand’s commitment to responsible growth.
Mr Gwanggu Lee, Managing Director & CEO, Kia India, said, “The inauguration of our 500th Service Workshop is a proud milestone that reflects our deep commitment to customer-centricity. This achievement is not just about scale, but about ensuring that every Kia customer experiences convenience, transparency, and trust throughout their ownership journey. As we continue to expand our network, our focus remains on delivering a future-ready, sustainable, and digitally enabled aftersales ecosystem.”
Mr Baljeet Singh Bagga, Dealer Principal, West Coast Kia, “Achieving the 500 workshops milestone is a matter of immense pride for us. Our association with Kia India since its inception has been strong and progressive. This new workshop represents another meaningful step in bringing the Kia brand closer to our customers, while elevating service accessibility and experience in the region. Guided by Kia’s ethos, we remain committed to setting new benchmarks in customer satisfaction and ownership experience”.
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Final Thoughts
As mentioned earlier, Kia India’s after-sales network spans across 800 service touchpoints (including mobile touchpoints) in 391 cities. The automaker’s innovative service network has fostered a contactless and paperless service ecosystem, supported by RFID-enabled processes, digital vehicle health reports, and real-time updates. West Coast Kia has also initiated a large-scale green drive to plant 10,000 trees across Ahmedabad, in collaboration with local authorities.
